Contact Us

General questions:

TapeTech Tool Company
Corporate Office
1327 Northbrook Parkway
Suite 400
Suwanee, GA 30024

For inquiries about becoming a ASGARD TOOLS Distributor or Dealer:

Carolina Garcia
770-904-1402
cgarcia@tapetech.com

To place an order (Distributors and Dealers Only) or for Warranty information:

Customer Service
1-800-426-6256
Fax: 1-800-636-4586
tapetechcustomerservice@tapetech.com

International Customer Service
001-678-892-2302
Fax: 001-678-892-2311
ttinternationalgroup@tapetech.com

For Technical Support (Dealers and Tool Owners)

techsupport@tapetech.com


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Frequently Asked Questions

The condition you describe, commonly known as "blisters", has two possible causes. First, when loading your taper with the loading pump and gooseneck, ensure that the bucket of joint compound has a sufficient amount of material for the loading pump to fill the taper and that you've properly primed the pump. Insufficient compound or improper priming can result in pockets of air in the compound that fills the automatic taper. While these air pockets won't damge the taper or effect its operation, it will leave sections of tape that have no joint compound behind them. Be sure to maintain enough joint compound in the bucket to keep the bottom of the pump covered and prime the pump to force out any air to avoid this problem. Another possible cause could be that you're not maintaining constant contact of the Taper drive wheels on the wallboard surface. Constant contact of the drive wheels to the wallboard is necessary to maintain a steady flow of joint compound onto the tape.